Satisfaction Guarantee

Our 100% satisfaction guarantee also covers the circumstance that for some reason your cat just does not like PrimaCat products. Please carefully complete the satisfaction guarantee form, and our customer service will contact you as soon as possible. Remember to attach the receipt. The satisfaction guarantee is valid for 30 days from the date of the receipt. We will refund one package of one product per customer.

FAULTY PRODUCT

If a PrimaCat product you have purchased does not meet your quality expectations, we would like to hear what was wrong! Please carefully complete the reclamation form, and our customer service will contact you as soon as possible.